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How to Apply for a Facility or Service

Residential Care

If you wish to apply for residential care (nursing home or hostel) in the Hunter, Central Coast & New England Region, you need to provide us with a COPY of the following documentation:

Within our region there are several people responsible for filling accommodation requests. Please see the list below to ensure you contact the correct person regarding your application:

Newcastle

Robyn Cook - (02) 4943 6077

Salamander Bay

Chris Truscott - (02) 4916 0888

Singleton

Carol Lyddiard - (02) 6573 9901

Central Coast

Bernadette Ambrose - (02) 4332 5422

Tamworth

Kellie Ward - (02) 6761 2007

To find out more about the facilities in your area, go to the Advanced Services Search (Click here) page. For tours of the facility, please contact the facility directly.  

Fees for Residential Care

The fees for residential care vary, and are dependent on the outcome of your assests assessment. However, if you would like more information on the costs and fees, please visit the Department of Health and Ageing website (Click here).

 

Retirement Living

To apply for any of our retirement living villages, you will be required to fill out an application form. Application Forms are available, and enquiries welcome, by contacting the below people. To find out more about the villages in your area, please see the Advanced Services Search (Click here).

Newcastle and Salamander Bay

Robyn Cook - (02) 4943 6077

Central Coast

Bernadette Ambrose - (02) 4332 5422

Tamworth

Kellie Ward - (02) 6761 2007

 

Community Care

The Hunter, Central Coast & New England Region offers a diverse range of services. Please see the Advanced Services Search (Click here) to find out what services are available in your area. If you would like more information on the service you are interested in, please feel free to download a fact sheet on our Brochures and Fact Sheets page (Click here). The information below is also included in the relevant fact sheet.

Community Aged Care Package

To be eligible to receive this package, your needs must first be assessed by an Aged Care Assessment Team (ACAT) member, to determine the assistance you may require, and if this type of package will satisfy your personal needs. However you are able to enquire about the service yourself, or through a family member or friend.

Home Nursing Service

The Home Nursing Service cares for a variety of people who include Department of Veterans' Affairs (DVA) Gold or White Card holders, the frail aged, the disabled, those with chronic illness, early discharges from hospital, or insurance recipients. To discuss your eligibility, please speak to a representative from your area. Where appropriate or required, a Doctor's Referral will be sought with your permission. However you are able to enquire about the service yourself, or through a family member or friend.

Extended Aged Care at Home

To be eligible to receive this package, your needs must first be assessed by an Aged Care Assessment Team (ACAT) member, and established as needing a high level of care. If EACH packages are available in your area, you have been assessed as requiring a high level of care, and expressed a preference to be cared for at home, then you may be offered an EACH package. However you are able to enquire about the service yourself, or through a family member or friend.

Extended Aged Care at Home - Dementia

To be eligible to receive this package, your needs must first be assessed by an Aged Care Assessment Team (ACAT) member, and established as needing a high level of care. You must also be experiencing symptoms and behaviours associated with dementia, which may be significantly impacting on your ability to live independently in the community. However you are able to enquire about the service yourself, or through a family member or friend.

Healthy Living for Seniors Program

You do not need a referral or assessment to access this service. The program is only run on the Central Coast and you can access the service by phoning (02) 4384 8511.

In Home Respite

You can access the service by contacting the UnitingCare Ageing In Home Respite Service on 4967 5172. Alternatively, you can contact HACC Community Care Access Point on 1300 731 556. An assessment will be completed to determine eligibility and appropriateness of the service.

Younger Onset Dementia Social Support Service

You do not need a referral or assessment to access this service. The program is only run on the Central Coast and you can access the service by calling (02) 4333 9142.

Fees for Community Care Services

An affordable fee for services applies. We will discuss fees with you and your family or representative, and explain any monies you may be required to pay as recommended by the Commonwealth Government. People who may feel financially disadvantaged are not excluded from receiving services, and should discuss this with a Case Manager.